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Level 2: Senior Operator

As a Level 2 operator, you can run the service alone from start to finish. You prepare the songs yourself and you cope with whatever a normal Sunday throws at you. Nobody is sitting next to you and nobody has to check on your Sunday.

You have the skills to run different types of media even if it’s not a common occurrence on Sunday.

Technical

  • Turning on the system and getting everything ready
  • Preparing the songs from the worship leader’s set
  • Formatting the songs and slides so they’re readable for the congregation
  • Showing the slides and lyrics in perfect timing
  • Showing on-the-spot things on the screen like a bible passage
  • Running videos, timers and other types of media
  • Thinking outside the box to show whatever is needed
  • Knowing our digital style
  • Shutting everything down properly

Communication

  • Running all your own pre-service conversations
  • Communicating when slides are not up to standard (eg: not readable)
  • Asking the awkward questions when unsure rather than assuming
  • Briefing the sound desk before anything with audio
  • Telling the lead when something keeps going wrong
  • Being the calm voice for a Level 1 beside you
  • Ringing a Mentor when the week looks unusual

Recovery

  • Following the service when it jumps out of order
  • Diagnosing common issues and fixing them
  • Coming up with creative solutions to solve a problem
  • Staying calm when everything goes wrong
  • Knowing when to let things go and simply blank the screen

Heart

  • Preparing early rather than on Saturday night
  • Owning your mistakes openly
  • Setting the tone for the Level 1s watching you
  • Serving faithfully and continuing to improve
M2.1 Owning the setup

Getting the room ready on your own and putting it away properly: the whole signal path, what order things go on, what to do when part of it doesn’t come up, and shutting down at the end.

M2.2 Presentation methods

The different ways we can get something on screen, and picking the right one: the projector or the TV, running from the church computer or your own, and what to fall back on when the usual route isn’t available.

M2.3 Preparing for a Sunday

Building the songs for Sunday yourself: finding them in the Songbook, fixing the sections, and getting a whole set ready without anyone checking it.

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M2.4 Church slide design

Making what’s on screen easy to read from the back row: line breaks, how much text belongs on one slide, contrast, and our house style.

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M2.5 Advanced lyric operation

Beyond keeping up. Reading where a song is going before it gets there, handling repeats and unplanned bridges, and recovering a set that has drifted from the run sheet.

M2.6 Operating miscellaneous media types

Everything that isn’t lyrics or slides: video, timers, Bible passages, worship pads, and getting audio to the sound desk.

M2.7 Clickers and preacher control

Handing the slides over to someone at the front. Setting up the clicker, telling them what it does, and staying ready to take back control when they get lost.

M2.8 Relationship with audio

Working with the sound desk rather than around them: telling them before anything with audio, agreeing who controls what, and sorting it out together when a video plays silently.

M2.9 Showing things on the spot

Putting something on screen that nobody prepared: a passage the preacher calls out, a name to pray for, a last-minute announcement.

M2.10 Diagnosing and fixing

Working out what’s actually wrong rather than trying things at random, and fixing the common faults yourself instead of blanking and waiting.

M2.11 Owning the conversations

Running every pre-service conversation yourself, briefing the sound desk, and asking for better slides when what you’ve been given won’t read.

M2.12 Knowing when to stop

The moments where the right answer is nothing on screen: ministry time, a testimony, a prayer for someone by name.